-💗 -30% off on the 2nd item 💗

Delivery and return

1) What are the countries, methods, delivery times and costs?

Here is a reminder of the delivery times according to the postage method you have selected at the time of your order:

FRANCE (except DOM-TOM) Free

Shipping Green letter

delivery time 4-7 working days

2€50

Shipping Tracked Letter*

delivery time 2-4 working days

DOM - TOM 2€50

Shipping Lettre Suivie* (Registered letter)

delivery time 4-10 working days

WORLD 2€20

Shipping International Priority Letter

delivery time 4-7 working days

4€50

Shipping International Tracked Letter

delivery time 4 working days


*To track your order (postage paid): simply open your order confirmation email and click on the tracking number (don't hesitate to check your spam, if it is not in your inbox)

2) When do you accept returns?
We accept the return of your order within 14 days from the date of receipt of your order.
The product must be undamaged and unworn, and in its original packaging.
The return costs are at your expense.

3) How do I make my return?
First of all, if you have any doubt about the use of one of our products, please contact us at the following address contact@latelierdeva.com

If you wish to return a product, please follow these stepsHere is the procedure:
  • 1) Place the unworn product in its original packaging in a secure bubble envelope, including a sheet of paper with your contact information and order number.
  • 2) Send the item to the following address (postage at your expense):
L'Atelier d'Eva
31 route de leuline
62500 ZUDAUSQUES

We advise you to choose a postage with a tracking number. Without a tracking number, we will not accept any claim.
If the returned product does not meet the conditions of return, the refund can not be made.

Please do not penalize us if the Post Office is responsible for a delay in delivery, this is what happens in 99% of cases!

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