Our policy of protecting your personal data makes it possible to establish a relationship of trust between you and our services, in order to offer you a positive experience, in a completely transparent way.
Thanks to this policy, we can take into account your requirements and comply with your expectations.
In order to respect your confidence, the EVA workshop, we essentially guarantee compliance with your personal data, as well as the confidentiality of our customers (hereinafter "your data").
For perfect transparency towards you, to guarantee you a secure use of our website https://www.latelierdeva.com/ in all its available versions and linked applications (hereinafter the "Atelier d'Eva" site " ), we provide how we process your data, so that our services always agree with the respect of your rights. In this way, we ensure security as well as confidentiality and non -alteration of your privacy and your data, this through all of our platforms.
Our policy and ourselves guarantee that all the precautions necessary to protect all of your data and against the disclosure, loss or alteration of these are taken. This is why we provide you with all the elements allowing you to easily understand our way of processing your data. These data will only be kept the time required for determined management and processing. You can obviously, at any time, have access to your data and modify it, since it will be available on your personal spaces on the site Eva's workshop.
For these purposes, we strive to take all the necessary measures in order to comply with the applicable law in terms of data protection.
Thus, here, the undersigned the Atelier d'Eva is undertaken by this policy of protecting your personal data to comply with the essential principles of the general European regulation and French law in terms of personal data protection, by providing you with information Regarding the existence and the procedures for processing data here applied (paragraph 3), the rights you have about your data, as well as by applying these rights ourselves (paragraph 6 and 10). Any information relating to any transfers to a third country or recipients is also made available, as well as the conservation time of the collected data (paragraph 5) and the security measures (paragraph 9).
1. Who are you?
When we talk about "you" in this personal data protection policy, it is simply because it is directly linked to you and concerns you as a customer of Eva's workshop, if you have placed on the site Eva's workshop, customer of Eva's workshop If you have created a customer account but you have not ordered products or services, or you have sailed as a visitor on the Atelier d'Eva site without having created a customer account or having passed order.
2. Who are we?
Eva's workshop is a micro company, represented by Ms. Neyertz Eva and whose head office is located 24a avenue de la Roseraie 34510 Florensac
Neyertz Eva publishes the Atelier d'Eva site and implements, as such, various processing of your data as treatment manager.
3. For what purposes are we processing your data?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the site Eva's workshop using cookies, if you create a customer account on the site Eva's workshop, whether you order one of our products or services or agreed to be a member of our newsletters (SMS, e-mails).
Your personal data is used to fluidify your navigation on the site Eva's workshop, as well as to offer you a more personalized experience. We can thus treat your orders as well as possible, make payment in several times, avoid fraud, make the necessary reimbursements, and manage your customer reviews.
3.2. Your navigation on the site Eva's workshop
In order to allow you navigation on the site Eva's workshop, we process your data with the legal basis for this, your consent.
3.3. Processing your orders
To be able to deal with your orders and process it, we use your data.
The use that we make of it is used to manage mediation, customer relations (and that through social networks), our after-sales and distance selling service, our actions to manage marketing and commercial prospecting for the site Eva's workshop, as well as for management, deliveries and transport of orders.
The execution of the contract between the two parties (you and us) is the legal basis for the processing of this data.
Neyertz Eva's legal obligation is the legal basis for treatment, with regard to product recall. Your consent or our legitimate interest are, depending on the case, the legal basis for treatment for marketing and commercial prospecting actions. Your consent is for the implementation of "flash" payment.
3.4. Payment in installments
For orders concerned by payment in several times and for certain customers, your data is processed in order to be able to offer you this type of payment. The application of the contract between the two parties is the legal basis for data processing. However, your consent remains the basis for processing your banking data.
3.5. Customers' opinion
To be able to share your opinions with our customers and visitors as allow you to leave your opinion on the site Eva's workshop We use your data on the legal basis of your consent or legitimate interest.
3.6. Payment recovery and fight against fraud
In order to allow the recovery of payments and the fight against fraud, we use your data.
Thanks to this, we can also guarantee the safety of payments.
The application of this contract between the two parties as well as the legitimate interest of Neyertz Eva, as controller, are the legal bases of this treatment.
3.7. Neyertz Eva advertising management operations
Neyertz Eva's advertising management operations are managed through the use of your data.
This will increase our customer and prospect data, manage maintenance and technical activities of prospects, commercial statistics and advertising campaign studies, updating prospecting files in the organization in charge of the Management of oppositions to canvassing by telephone, requests, the implementation of our competition and lotteries or any other operation at the end of promotional ends except for gaming money and chance online.
The legal bases of the mentions mentioned above are the consent of the user or the legitimate interest of Neyertz Eva.
4. Where do your data go?
Your data is transmitted to several internal services of Eva's workshop
They are not sent to third parties, except in the situations specified below:
In order to be able to process your orders, your personal data can be transmitted to several providers whose specializations are banking transactions, customer relations, after-sales service, delivery, IT development, site management or the supply of Guarantees or insurance.
For the implementation of payment in X times, your data can be shared with providers such as payment and transaction centers (banks, etc.), or even call centers for business processes or experience of customers, or, for customer reviews, a collection manager and customer reviews.
The advertising management of Eva's workshop is managed, thanks to your data, to clients of the Régie and advertisers.
5. Conservation of data
The data that harvested Eva's workshop are kept only for time and help necessary for the implementation and carrying out of the operations cited in paragraph 3 of our personal data policy.
We keep for a certain time certain data collected by Eva's workshop :
In current archives for prospects, for 3 years from the last contact of the customer (they are therefore available by the services of Eva's workshop). We do not carry out an intermediate archiving of this data (with regard to data representing an administrative interest for certain services, as for litigation, the conservation deadlines are set by the applicable prescription rules).
Regarding our orders, your data will be archived in current archives for 5 years at the end of the use of client orders, and in intermediate archives for 5 years at the end of conservation in current archives. It is the same for customers.
Regarding banking data, they are archived in current archives throughout the period of validity of the bank card (more one day). There is no intermediate archiving for banking data.
Cookies and their use and delay are detailed in paragraph 7 of our policy.
6. Exercise of your rights
6.1. You are entitled to claim access, modification and rectification of your data.
6.2. You are entitled to demand the limitation of processing your data.
Important clarification: for this you must challenge the accuracy of your personal data during the desired time allowing us to verify the conformity of the latter. Or, in the event that you consider that the use we make of your personal data is illegal and that you demand a limitation of their use and not an erasure. We no longer have the need to use your data vis-à-vis the goals mentioned in paragraph 3 but that your data is still useful for the finding, exercise or defense of your rights in court, in the event Where you decide to exercise your right of opposition during the time wanted for verification in order to determine if the legitimate reasons that we pursue prevail over yours.
6.3. You are entitled to demand the deletion of your data.
If you require the deletion of your personal data, Eva's workshop will still have the possibility of keeping them in intermediary archive format during the time necessary to meet its legal, accounting and tax obligations.
6.4. You are entitled to claim the exercise of your right of opposition to the treatments exploited for commercial prospecting purposes.
In the event of e-mail prospecting, you are entitled to request the modification or unsubscribe of newsletters by click on the hypertext link "unsubscribe" available in all newsletters, or by sailing directly on the contact page of the contact page site Eva's workshop.
In case of prospecting by SMS, it is possible to make an unsubscribe by transmitting by SMS the mention "STOP SMS" at 36007, or by sailing on the contact page of the L'Atelier d'Eva site.
6.5. You are entitled to transmit post-mortem prerogatives concerning the conservation, erasure and communication of your personal data.
In the absence of this type of prerogative, your successors and heirs have the possibility of communicating with Neyertz Eva to be able to have access to the uses of these data and allow an "organization and settlement of the succession of the deceased" and/or close The account on the site and/or request the non-pours of the processing of personal data.
You can also apply for non-commissioning your data to a third party in the event of death.
6.6. You are entitled to claim your right to portability.
6.7. You are entitled to return to your consent concerning the realization of treatments based on this legal basis.
Important clarification: if you decide to return to your consent this will not have effect on the lawfulness of the uses made before your withdrawal of consent.
6.8. You are entitled, when you wish, to bring a complaint before the competent control authority (in France, the CNIL: www.cnil.fr).
In order to exercise your rights, please send your complaint (accompanied by your email, name, first name, copy of your identity document and postal address) to the data protection delegation of Neyertz Eva by e-mail at contact@latelierdeva.com and/or by post to Neyertz Eva, 24a avenue de la Roseraie 34510 Florensac
Within a maximum (1) month after the date of receipt of the complaint, we will send you an answer.
7. Cookies
7.1. What is a cookie ?
When you browse a website like the EVA workshop site, it can then, depending on your choice, insert on your receiver (computer, telephone or tablet), through your browser, a text file file .
This text file is called cookie. This cookie then allows the website like the EVA workshop, during the time prescribed validity or recording of the cookie, to identify your receiver used when you make another visit.
Only the transmitter of a cookie is likely to read or modify the information contained in this cookie.
7.2. What are cookies for at https://www.latelierdeva.com/?
We can classify different types of cookies by categories. They are for some issued directly by Eva's workshop And its providers, but some sometimes come from third -party companies.
7.2.1. Cookies issued by Eva's workshop and its providers
There are several categories of cookies that can be found on your transmitter when you browse our website:
7.2.1.1. "Essential" cookies
In order to have access to our site, "essential" cookies are necessary, they are used for example to be able to place the order.
If they weren't present, you might encounter navigation problems on the site and be unable to order.
"Essential" cookies also allow Eva's workshop to follow his activity.
They can be inserted on your transmitter by Eva's workshop or by its providers.
7.2.1.2. "Analytical and personalization" cookies
“Analytical and personalization” cookies are not compulsory, they will allow us to facilitate your research, optimize your experience with us, we can thanks to them better targeting your expectations as well as adapt our offers and maximize the organization of our site.
7.2.1.3. "Advertising" cookies
Advertising cookies are displayed in spaces reserved for advertising our site. The interest in you is that your navigation time is better and optimized thanks to the presentation of offers and advertisements relevant to you.
For this, "advertising" cookies will target your expectations in real time and offer you advertising content adapted to your desires and interests of the moment, through your recent navigation history on other sites.
This makes it possible to avoid presenting an interest -free advertising content for you. At the same time, Eva's workshop Prefer to see its offers and advertisements offered to users who will be interested in them.
The proposed advertising content may contain cookies issued by the EVA workshop or by its providers, or by third parties through an association of a cookie with advertising content of an advertiser.
7.2.2. Cookies issued by third -party companies
Third parties using cookies on our site use their own privacy policy for this. These cookies are not necessary for the use of our site.
7.2.3. Cookies issued by third -party applications integrated into our site
When browsing our site, we may include computer applications from a third party, in order to offer you the possibility of sharing content and/or your opinion from our site with other people, for example When you click on the "Share" or "I like" buttons that come from social networks.
These social networks can then through these buttons you identify even if you have not used them when browsing the site. It is possible for them to do this if during your last navigation on the site you were in parallel connected or active on your transmitter to your social network. We do not have control of the uses they use, nor on the data they have.
In order to learn more about the use of your data and advertising content, you can go to your social networks and consult their personal data protection policies. You should then be able, thanks to these policies, to manage your parameters according to your preferences on the user accounts of each of the social networks on which you are registered.
Privacy policy of aforementioned social networks, click on the social network of your choice:
Facebook: https://fr-fr.facebook.com/privacy/explanation
Twitter: https://twitter.com/fr/tos
Google +: https://policies.google.com/terms?hl=fr
Regarding our advertising management, we remind you, as mentioned just before, that all our advertising spaces can contain cookies from third parties (advertising at the origin of the advertising presented, third party providers of the advertiser, etc.).
They can therefore with these cookies and during the time prescribed for validity of these, propose advertisements to the places made available for third parties advertisements, identify the number of content they offer in our spaces, know the audience of These advertisements and the number of clicks; Thanks to this they will be able to claim the sums due to them and establish their statistics. They can also know that your transmitter is that having previously visited another site containing one of their advertisements, and therefore target and customize their content if necessary.
7.3. The options offered by your navigation software (Internet Explorer, Firefox, Google Chrome, etc.).
Your navigation software contains many options you have and that you can set according to your preferences. In this way, you can then accept cookies on your transmitter or not.
However, if you make the choice to accept the recording of these cookies on your transmitter, then, during your visits to sites or content with cookies present, these will be automatically saved on your transmitter.
Depending on your preferences, you can choose to activate a reminder asking you if you accept or refuse cookies before their potential recording, or refuse this cookie recording each time on your transmitter.
However, it is important to emphasize that the choices you will make during this configuration may be able to modify or alter your navigation on the Internet or on certain sites or services that require use these cookies (as if to order on our site by example).
In the event that you prefer to refuse these cookies on your transmitter or delete those already recorded, we decline any responsibility for the consequences of the alteration of the functioning of our services, which would come from the incapacity for our services to register or D 'Have access to cookies that are used for their operation.
7.3.1. How to choose your options according to your browser?
You have different options and possible choice available according to your browser. In order to have more, you can consult the help menu of this one.
Internet Explorer ™: http://windows.microsoft.com/fr-fr/windows-vista/block-or-allow-cookies
Safari ™: https://support.apple.com/kb/ph19214?locale=fr_fr&viewlocale=fr_fr
Chrome ™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
Firefox ™: http://support.mozilla.org/fr/kb/activating%20et%20d%C3%A9sactivate%20les%20Cookies
Opera ™: http://help.opera.com/windows/10.20/fr/cookies.html
8. Transfers outside the European Union
Most of the time, your data is kept within the European Union.
However, when our service providers are in countries outside the European Union, we share some of your data in third countries, as with third countries where the European Commission has not carried out an assessment on the level of compliance.
In this case, we do what is necessary for this sharing of data to be made in accordance with the adjoining regulations and that a protection of your privacy and your fundamental rights is guaranteed (for example the use of contractual clauses of the European Commission).
The data protection delegation may, if you request it, give you more information about data transfer.
9. Security measures
Thanks to the technical and organizational measures that we take, we can guarantee a level of security in accordance with the risks for the rights and freedoms of natural persons vis-à-vis the points mentioned in point 2. For that, we take into account the The origin, the scope, the context, the costs and the state of the knowledge, the purposes of the treatment, but also of the risks identified.
In addition, we are level with the safety standard of the PCI DSS payment card industry, which translates our commitment in terms of security.
10. Automated profiling and decision
Due to the automated treatment to which we use (profiling for example), you are subject to legal effects that affect you.
All of this is essential for the conclusion or execution of the contract that binds you to us.
This is how we can offer and carry out customer identification automation and "4 x payment". The foundations of this operation are adjoining the analysis of different variables concerning the type of product, the services ordered, or the customer profile.
If the risk is evaluated with these statistics as too large (fraud/unpaid), then this payment method will not be proposed.
However, if you wish, you can get a human intervention although the decisions are automated, you can give your opinion and/or oppose the automatic decision.
11. Update of policy and revision
Our policy concerning personal data will be updated each time it is necessary in order to always be in accordance with the regulations applicable to the protection of your data (every three (3) years at least).
July 10, March 2023.
